Refund &
Returns Policy
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Refound & Returns Policy
Please read the following carefully, then send us your refund request by creating a ticket in the support section or contacting us via WhatsApp.
Refund requests must be clear and acceptable :
– The convenience of all our customers and their enjoyment of the IPTV subscription that we offer is our first priority, so we process all refund requests in record time.
– If it is your first experience in the world of IPTV, we advise you to contact our support team to guide you step by step to run the IPTV subscription on your device successfully
– Our great team is always ready to respond 24 hours a day, seven days a week, and if for any reason you cannot set up the IPTV Store Plus service on your devices, refunds will not be included. Please see and learn the necessary tutorials about IPTV setup or contact us to guide you step by step to operate your IPTV subscription on your device.
– We process all refund requests within 24 hours, after which we will email you to obtain your bank account information or Paypal account information to send your full money
– Since we sell subscription services and they are considered digital services, you can get your money back within a period not exceeding 30 days from the date of purchasing the subscription.
– If your account has expired, your refund request will not be accepted.